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Terms and Policy

CONSENT FOR COMMUNICATION OF PROTECTED HEALTH INFORMATION VIA UNSECURE TRANSMISSIONS

This consent form is for the communication of Protected Health Information ("PHI") that Bailey et al. PLLC may transmit without the written authorization of the client as described in the Uses and Disclosure section of Bailey et al.'s Notice of Privacy Policies.

I, hereby consent and authorize Bailey et al. to communicate my PHI through the following unsecure transmissions:


Cellular/Mobile Phone this includes text messaging & voicemails to the number selected as my prefered phone number on the client registration portal.

Unsecured Email (provided in client registration)

Therapist's Email: jeff@mbabailey.com                                 

Appointment/Scheduling Reminder System (Counsol.com)


Should we agree to communicate by the approved communications listed above, i.e. text, email, telephone, or any other electronic method of communication, confidentiality extends to those communications. However, Bailey et al. cannot guarantee that those communications will remain confidential. Even though Bailey et al. may utilize state of the art encryption methods, firewalls, and/or back-up systems to help secure our communication, there is a risk that the electronic or telephone communications may be compromised, unsecured, and/or accessed by an unintended third-party. There is never a 100% guarantee information will remain confidential when transmitted electronically.


I consent to Bailey et al. transmitting the following PHI by the above selected electronic communication methods:


Information related to scheduling/appointments

Information related to billing and payments

Information related to your mental health treatment (this may contain personal materials,  forms, suggested articles, homework, etc.)

Information related to Bailey et al.'s operations


I further understand that if I initiate communication via electronic means that I have not specifically consented to in this form, I will need to amend this consent form so that my therapist may communicate with me via that method. 


If I do not wish to have my protected health information transmitted electronically, I will sign this document, followed by the word "REFUSED" and will further discuss this with my counselor.

( Type Full Name )
( Full Name )
NOTICE OF PRIVACY POLICIES AND PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY

Given the nature of Bailey et al. PLLC's work, it is imperative that it maintains the confidence of client information that it receives in the course of its work.  Bailey et al. is a mental health practice that provides mental health services. Bailey et al.'s practice works solely to provide the best counseling treatment options to its clients. Bailey et al. is prohibited from releasing any client information to anyone outside immediate staff, employees, interns, and/or volunteers except in limited circumstances in accordance with this Notice of Privacy Policies and Practices. Discussions or disclosures of protected health information ("PHI") within the practice are limited to the minimum necessary that is needed for the recipient of the information to perform his/her job. Please review this Notice of Privacy Policies and Practices ("Notice of Privacy Policies"). It is my policy to:

fully comply with the requirements of the HIPAA General Administrative Requirements, the Privacy and Security Rules; provide every client who receives services with a copy of this Notice of Privacy Policies; ask the client to acknowledge receipt when given a copy of this Notice of Privacy Policies; ensure the confidentiality of all client records transmitted by facsimile; obtain from each client an informed Authorization for Release of Protected Health Information form when required. 

Bailey et al. is required to follow all state and federal statutes and regulations including Federal Regulation 42 C.F.R. Part 2 and Title 25, Article 4, Part 14 and Title 25, Article 1, Part 1, CRS and the Health Insurance Portability and Accountability Act (HIPAA), 45 C.F.R. Parts 142, 160, 162 and 164, governing testing for and reporting of TB, HIV AIDS, Hepatitis, and other infectious diseases, and maintaining the confidentiality of PHI.

PHI refers to any information that I create or receive, and relates to an individual's past, present, or future physical or mental health or conditions and related care services or the past, present, or future payment for the provision of health care to an individual; and identifies the individual or there is a reasonable basis to believe the information can be used to identify the individual. PHI includes any such information described above that I transmit or maintain in any form; this includes Psychotherapy Notes. HIPAA and federal law regulate the use and disclosure of PHI when transmitted electronically.

YOUR RIGHTS AS A CLIENT:

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your mental health record

-        You can ask to see or get an electronic or paper copy of your mental health record and other health information we have about you. Ask us how to do this.

-        We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee to fulfill your request.

-        If we deny your request, in whole or in part, we will let you know why in writing and whether you have the option of having the decision reviewed by an independent third-party.

Ask us to correct your mental health record

-        You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.

-        We may say "no" to your request, but we'll tell you why in writing within 60 days.

Request confidential communications

-        You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.

-        We will say "yes" to all reasonable requests.

-        Please review the Consent For Communication Of Protected Health Information By Non-Secure Transmissions

-        You are required to "opt-in" to receive communications electronically as set-forth in the Consent for Communication of Protected Health Information by Non-Secure Transmissions. If you choose not to "opt-in" to receive electronic communications, we will not communicate with you via electronic means.

Ask us to limit what we use or share

-        You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.

-        If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say "yes" unless a law requires us to share that information.

Additional Restrictions

-    You have the right to request additional restrictions on the use or disclosure of your mental health information.  However, we do not have to agree to that request, and there are certain limits to any restriction.  Ask us if you would like to make a request for any restriction(s).

Get a list of those with whom we've shared information

-        You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why.

-        We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

-        You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

-        If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

-        We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

-        You can complain if you feel we have violated your rights by contacting us using the information on page 1.

-        You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

-        We will not retaliate against you for filing a complaint.

-        You may also file a complaint with the Colorado Department of Regulatory Agencies, Division of Professions and Occupations, Mental Health Section; 1560 Broadway, Suite 1350, Denver, Colorado, 80202, 303-894-2291; DORA_Mentalhealthboard@state.co.us. Please note that the Department of Regulatory Agencies may direct you to file your complaint with the U.S. Department of Health and Human Services Office for Civil Rights listed above and may not be able to take any action on your behalf.

USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

A use of PHI occurs within a covered entity (i.e., discussions among staff regarding treatment).  A disclosure of PHI occurs when Bailey et al. reveal PHI to an outside party (i.e., Bailey et al. provides another treatment provider with PHI, or shares PHI with a third party pursuant to a client's valid written authorization).

Bailey et al. may use and disclose PHI, without an individual's written authorization, for the following purposes:

Treatment: disclosing and using your PHI by those who are involved in your care for the purpose of providing, coordinating, or managing your health care treatment and related services. This includes consultation with clinical supervisors or other treatment team members and for coverage arrangements during your therapist's absence, and for sending appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you. Payment:  disclosing and using your PHI so that Bailey et al. can receive payment for the treatment services provided to you, such as: making a determination of eligibility or coverage for insurance benefits, processing claims with your insurance company, reviewing services provided to you to determine medical necessity, or undertaking utilization of review activities. Health Care Operations: disclosing and using your PHI to support Bailey et al.'s business operations which may include but not be limited to: quality assessment activities, licensing, audits, and other business activities.

Uses and disclosures for payment and health care operations purposes are subject to the minimum necessary requirement. This means that Bailey et al. may only use or disclose the minimum amount of PHI necessary for the purpose of the use or disclosure (i.e., for billing purposes Bailey et al. would not need to disclose a client's entire medical record in order to receive reimbursement. Bailey et al. would likely only need to include a service code and/or diagnosis etc.). Uses and disclosures for treatment purposes are not subject to the minimum necessary requirement.

Bailey et al. is required to promptly notify you of any breach that may have occurred and/or that may have compromised the privacy or security of your PHI.

Confidentiality of client records and substance abuse client records maintained are protected by federal law and regulations.  It is Bailey et al.'s policy that a client must complete an Authorization for Release of Protected Health Information it provides prior to disclosing health information to another individual and/or entity for any purpose, except for treatment, payment, or health care operations in accordance with this Notice of Privacy Policies. 

Absent the above referenced form, other than for treatment, payment, or health care operations purposes, Bailey et al. is prohibited from disclosing or using any PHI outside of or within the organization, including disclosing that the client is in treatment without written authorization, unless one of the following exceptions arises: 

1.      Responding to lawsuit and legal actions (Disclosure by a court order, in response to a complaint filed against Bailey et al., etc. This does not include a request by you or another party for your records).  

2.      Disclosure is made to medical personnel in a medical emergency or to qualified personnel for research, audit or program evaluation.

3.      Help with public health and safety issues (Client commits or threatens to commit a crime either at Bailey et al.'s office or against any person who works for Bailey et al.; A minor or elderly client reports having been abused or there is reasonable suspicion that abuse has or will take place; Client is planning to harm another person, including but not limited to the harm of a child or at-risk elder; Client is imminently dangerous to self or others).

4.      Address workers' compensation, law enforcement, and other government requests.

5.      Respond to organ and tissue donation requests.

6.      Business Associates: Bailey et al. may enter into contracts with business associates to provide billing, legal, auditing, and practice management services that are outside entities. In those situations, protected health information will be provided to those contractors as is needed to perform their contracted tasks.  Business associates are required to enter into an agreement maintaining the privacy of the protected health information released to them.

7.      In compliance with other state and/or federal laws and regulations.

The above exceptions are subject to several requirements under the Privacy Rule, including the minimum necessary requirement and applicable federal and state laws and regulations.  See 45 C.F.R. 164.512.  Before using or disclosing PHI for one of the above exceptions, Bailey et al.'s staff must consult its Privacy Officer (Jeff Bailey, LPC, 970-710-3336, group@mbabailey.com) to ensure compliance with the Privacy Rule.  Violation of these federal and state guidelines is a crime carrying both criminal and monetary penalties.  Suspected violations may be reported to appropriate authorities, as listed above in the "Client Rights" section, in accordance with federal and state regulations. Know that Bailey et al. will never market or sell your personal information without your permission.

SPECIAL AUTHORIZATIONS

Certain categories of information have extra protections by law, and thus require special written authorizations for disclosures.

 Psychotherapy Notes: Bailey et al. may keep and maintain "Psychotherapy Notes", which may include but are not limited to notes Bailey et al. makes about your conversation during a private, group, joint, or family counseling session, which is kept separately from the rest of your record. These notes are given a greater degree of protection than PHI. These are not considered part of your "client record." Bailey et al. will obtain a special authorization before releasing your Psychotherapy Notes.

HIV Information: Special legal protections apply to HIV/AIDS related information. Bailey et al. will obtain a special written authorization from you before releasing information related to HIV/AIDS.

Alcohol and Drug Use Information: Special legal protections apply to information related to alcohol and drug use and treatment. Bailey et al. will obtain a special written authorization from you before releasing information related to alcohol and/or drug use/treatment.

You may revoke all such authorizations to release information (PHI, Psychotherapy Notes, HIV information, and/or Alcohol and Drug Use Information) at any time, provided each revocation is in writing, signed by you, and signed by a witness. You may not revoke an authorization to the extent that (1) Bailey et al. has relied on that authorization; or (2) if the authorization was obtained as a condition of obtaining insurance coverage, the law provides the insurer the right to contest the claim under the policy.

As a covered entity under the Privacy and Security Rules, Bailey et al. is required to reasonably safeguard PHI from impermissible uses and disclosures.  Safeguards may include, but are not limited to the following:

1.      Not leaving test results unattended where third parties without a need to know can view them.

2.      Any PHI received as an employee, independent contractor, intern, or volunteer about a client or potential client, may not be used or disclosed for non-work purposes or with unauthorized individuals.  Bailey et al. may only use and disclose such PHI as described above.

3.      When speaking with a client about his or her PHI where third parties could possibly overhear, the conversation will be moved to a private area.  

4.      Seeking legal counsel in uncertain situations and/or incidences.

5.      Obtaining a Business Associates Agreement with those third-parties that have access to and/or store client information. Some of the functions of the practice may be provided by contracts with business associates.  For example, some of the billing, legal, auditing, and practice management services may be provided by contracting with outside entities to perform those services.

6.      Implementing FAX security measures

7.      Obtaining your consent prior to sending any PHI by unsecure electronic transmissions

8.      Providing information on my electronic record-keeping.

YOUR CHOICES:

For certain health information, you can tell Bailey et al. (verbal authorization) your choices about what it shares. If you have a clear preference for how Bailey et al. shares your information in the situations described below, talk to Bailey et al.. Tell Bailey et al. what you want it to do, and it will follow your instructions. Bailey et al. may request you sign a separate document if you authorize it to share certain PHI. You may revoke that authorization at anytime for future disclosure.

In these cases, you have both the right and choice to tell Bailey et al. to:

-        Share information with your family, close friends, or others involved in your care

-        Share information in a disaster relief situation

-        Include your information in a hospital directory

If you are not able to tell Bailey et al. your preference, for example if you are unconscious, Bailey et al. may go ahead and share your information if Bailey et al. believes it is in your best interest and for your care/treatment. Bailey et al. may also share your information when needed to lessen a serious and imminent threat to public health or safety.

In these cases we never share your information unless you give us written permission:

-        Marketing purposes

-        Sale of your information

-        Most sharing of psychotherapy notes

Changes to the Terms of this Notice

Bailey et al. can change the terms of this notice, and the changes will apply to all information Bailey et al. has about you. The new notice will be available upon request, in Bailey et al.'s office, and on its web site.

This notice is effective 23 SEPTEMBER 2020.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

( Type Full Name )
( Full Name )
Teletherapy Informed Consent Form
This consent shall only apply to clients and therapists physically within the State of Colorado seeking therapeutic treatment within the State of Colorado. This Informed Consent shall be signed in conjunction with Bailey et al. PLLC's Disclosure Statement.


Teletherapy allows individuals who may not have local access to a mental health professional and/or specialized treatment to receive services via electronic means (e.g., telephone, email, HIPAA compliant face-to-face service via the Internet).  Teletherapy may also be used when issues related to scheduling, transportation, public health crises, child-care and/or mobility arise during the course of treatment. 

____________________________________________________________________________________

Benefits and Risks of Electronic Psychotherapy

Electronic psychotherapy, also known as Teletherapy, is different from traditional therapy in that the client and therapist do not meet face-to-face in-person. One of the benefits of electronic psychotherapy is that the client and therapist can continue therapeutic sessions without being in the same place. This can be convenient if either the client or therapist is out of town or the client or therapist is unable to attend a scheduled session in person.


Although there are benefits of electronic therapy, there are also significant risks involved. These risks include, but are not limited to: losing the ability to read physical cues, vocal cues/tones, and facial expressions; an inability to provide immediate emergency services/care; experiencing technical issues that disrupt the counseling session; a risk that the communications may be overheard if the client or therapist does not conduct the session in a secure/confidential place; and there is a risk that the communications may be accessed by unknown third-parties regardless of the security measures in place.


Jeff Bailey has received the following education, training, and experience, including specific training in electronic psychotherapy provided through the Telehealth Certification Institute: TeleMental Health Counseling Essentials and Ethics, Self-Study (7.5 hours)


Method of Electronic Psychotherapy

Based upon the Client's needs and the therapist's assessment of those needs, the following method of electronic psychotherapy has been chosen: Video  (Zoom) 


This method of electronic psychotherapy was chosen because it provides HIPAA compliant video conferencing that meets industry standards and allows best practices for teletherapy.  In the event that video is not possible due to technical or legal restrictions, talk with your therapist about phone sessions.  Phone (audio only) sessions are not covered in all cases, and are not the preferred method of therapy.


Security Measures

Bailey et al. uses the following security measures to ensure that the communications are secure:

        State-of-the-art, HIPAA- and HITECH-compliant encryption through Zoom.

        Encrypted, password-protected computers & devices.

        Sessions conducted in a private location where others cannot hear me.


Confidentiality:

Confidentiality still extends to any communications done through electronic psychotherapy. Although confidentiality extends to communications by text, email, telephone, and/or other electronic means, I cannot guarantee that those communications will be kept confidential and/or that a third-party may not gain access to our communications. Even though I may utilize state of the art encryption methods, firewalls, and back-up systems to help secure our communication, there is a risk that our electronic communications may be compromised, unsecured, and/or accessed by a third-party.


In order to maintain confidentiality when engaging in electronic psychotherapy, it is important that all sessions be conducted in a confidential place. This means that you as the client agree to participate in therapy only while in a room or area where other people are not present and cannot overhear the conversation. I cannot guarantee that the place you choose to conduct the session is confidential. Do not have sessions in public places such as internet cafes or libraries. I will ask you at the beginning of each electronic psychotherapy session whether you are in a safe, secure, and confidential place. If you say "yes", I will assume that you are. I will not be able to read/understand any hidden meanings or messages if you only say "yes."


In addition to asking whether you are in a confidential location, I will ask you to verify your identity if I am not able to visually confirm your identity. After each session we will create a password or phrase that only you and I know. I will ask you to repeat the phrase or password to me at the beginning of each session before we can proceed. If our sessions cut-out and we reestablish a connection, I will ask you to verify your identity and location again. If you cannot remember your phrase or password, please contact me via (phone/email) prior to your scheduled session. I will use a series of preset security questions to verify your identity and provide you with a new phrase or password.


The extent of confidentiality and the exceptions to confidentiality that I listed in my Disclosure Statement still apply in electronic psychotherapy. In general information disclosed to a mental health professional in the course of a professional psychotherapeutic relationship cannot be disclosed without the client's consent. Exceptions to this general rule include:

        The disclosure of confidential communications shall not apply to any delinquency or criminal proceedings, except as provided in C.R.S. 13-90-107

        I am required to report child abuse or neglect situations

        I am required to report the abuse or exploitation of an at-risk elder or the imminent risk of abuse or exploitation

        if I determine that you are a danger to yourself or others, including those identifiable by their association with a specific location or entity, I am required to disclose such information to the appropriate authorities or to warn the party, location, or entity you have threatened, and may be required to take immediate action to protect you or others from harm

        if you become gravely disabled, I am required to report this to the appropriate authorities

        I may also disclose confidential information in the course of supervision or consultation in accordance with my policies and procedures, in the investigation of a complaint or civil suit filed against me, or if I am ordered by a court of competent jurisdiction to disclose such information

There may be additional exceptions to confidential communications that I will identify to you as the situations arise throughout our professional relationship.


In-Person Sessions:

From time to time, we will schedule in-person sessions to "check-in" with one another, subject to local and state health orders and guidance. If at any time while we are engaging in electronic psychotherapy, I determine, in my sole discretion, that electronic psychotherapy is no longer effective we will discuss options of returning to face-to-face in-person counseling.


Emergencies and Technology:

Unlike in traditional in-person psychotherapy where a therapist may be better able to evaluate the seriousness of a client's threats to harm oneself or others based on a combination of physical, behavioral and verbal cues; assessing and evaluating threats and other emergencies is more difficult when conducting psychotherapy electronically.


As such, I will ask you where you are located at the beginning of each session so that if I am required to contact emergency personnel (police, hospital, fire), I can alert them of your location. We will not proceed with the session until emergency telephone numbers are located. This emergency plan is not to "track" you or keep "tabs" on you, but rather to ensure your safety.


If the session cuts out, meaning the technological connection fails, and you are having an emergency do not call me back, but call 911, the Colorado Crisis Hotline at 844-493-TALK (8255), or go to your nearest emergency room. Call me after you have called or obtained emergency services.

If the session cuts out and you are not having an emergency, hang up and I will wait two (2) minutes and then re-contact you via the electronic psychotherapy platform on which we agreed to conduct therapy. If you do not receive a call back within two (2) minutes then call me on the phone number I provided you (970-710-3336).


If there is a technological failure determined to be the fault of either Bailey et al, or Zoom, and we are unable to resume the connection, whether via video or phone, you will only be charged the prorated amount of actual session time.


You may be required to have certain system requirements to access electronic psychotherapy via the method set forth above. You are solely responsible for any cost to you to obtain any additional/necessary system requirements, accessories, or software to use electronic psychotherapy. The specific requirements for the method chosen above are:


A sufficiently stable internet connection as determined by Bailey et al. (Typically 5G or Wifi)

A device capable of running Zoom without audio or video interruptions.


In order to maintain confidentiality and security for your electronic devices, please review the security protocols for zoom.us at https://zoom.us/security. If you have any trouble locating this information please contact me and I will assist you in locating the appropriate contact information.  


Fees:

The same fee rates shall apply for electronic psychotherapy as apply for in-person psychotherapy. However, insurance or other managed care providers may not cover sessions that are conducted using electronic psychotherapy. If you insurance, HMO, third-party payer, or other managed care provider does not cover electronic psychotherapy sessions, you will be solely responsible for the entire fee of the session.


Sexual Intimacy:

In a professional relationship (such as psychotherapy), sexual intimacy between a therapist and a client is never appropriate.  If sexual intimacy occurs it should be reported to DORA at (303) 894-2291, Mental Health Section, 1560 Broadway, Suite 1350, Denver, Colorado 80202; State Board of Licensed Professional Counselor Examiners.


Records:

The electronic psychotherapy sessions shall not be recorded in any way unless agreed to by mutual consent. However, there may be an electronic record stored on zoom. I will maintain a record of our session in the same way I maintain our in-person sessions in accordance with my electronic record storage police set forth in my Disclosure Statement.


Informed Consent:

I, the client, having been fully informed of the risks and benefits of electronic psychotherapy; the security measures in place, which include procedures for emergency situations; the fees associated with electronic psychotherapy; the technological requirements needed to engage in electronic psychotherapy; and all other information provided in this informed consent, agree to abide by and understand the procedures and policies set forth in this consent; and, voluntarily and not under duress or coercion consent to engaging in electronic psychotherapy with Jeff Bailey, LPC.


I understand that I may revoke this agreement at any time for any reason. Such revocation is not retroactive. 

( Type Full Name )
( Full Name )
HIPAA Notice

THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY

Given the nature of Bailey et al. PLLC's work, it is imperative that it maintains the confidence of client information that it receives in the course of its work.  Bailey et al. is a mental health practice that provides mental health services. Bailey et al.'s practice works solely to provide the best counseling treatment options to its clients. Bailey et al. is prohibited from releasing any client information to anyone outside immediate staff, employees, interns, and/or volunteers except in limited circumstances in accordance with this Notice of Privacy Policies and Practices. Discussions or disclosures of protected health information ("PHI") within the practice are limited to the minimum necessary that is needed for the recipient of the information to perform his/her job. Please review this Notice of Privacy Policies and Practices ("Notice of Privacy Policies"). It is my policy to:

fully comply with the requirements of the HIPAA General Administrative Requirements, the Privacy and Security Rules; provide every client who receives services with a copy of this Notice of Privacy Policies; ask the client to acknowledge receipt when given a copy of this Notice of Privacy Policies; ensure the confidentiality of all client records transmitted by facsimile; obtain from each client an informed Authorization for Release of Protected Health Information form when required. 

Bailey et al. is required to follow all state and federal statutes and regulations including Federal Regulation 42 C.F.R. Part 2 and Title 25, Article 4, Part 14 and Title 25, Article 1, Part 1, CRS and the Health Insurance Portability and Accountability Act (HIPAA), 45 C.F.R. Parts 142, 160, 162 and 164, governing testing for and reporting of TB, HIV AIDS, Hepatitis, and other infectious diseases, and maintaining the confidentiality of PHI.

PHI refers to any information that I create or receive, and relates to an individual's past, present, or future physical or mental health or conditions and related care services or the past, present, or future payment for the provision of health care to an individual; and identifies the individual or there is a reasonable basis to believe the information can be used to identify the individual. PHI includes any such information described above that I transmit or maintain in any form; this includes Psychotherapy Notes. HIPAA and federal law regulate the use and disclosure of PHI when transmitted electronically.

YOUR RIGHTS AS A CLIENT:

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your mental health record

-        You can ask to see or get an electronic or paper copy of your mental health record and other health information we have about you. Ask us how to do this.

-        We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee to fulfill your request.

-        If we deny your request, in whole or in part, we will let you know why in writing and whether you have the option of having the decision reviewed by an independent third-party.

Ask us to correct your mental health record

-        You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.

-        We may say "no" to your request, but we'll tell you why in writing within 60 days.

Request confidential communications

-        You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.

-        We will say "yes" to all reasonable requests.

-        Please review the Consent For Communication Of Protected Health Information By Non-Secure Transmissions

-        You are required to "opt-in" to receive communications electronically as set-forth in the Consent for Communication of Protected Health Information by Non-Secure Transmissions. If you choose not to "opt-in" to receive electronic communications, we will not communicate with you via electronic means.

Ask us to limit what we use or share

-        You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.

-        If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say "yes" unless a law requires us to share that information.

Additional Restrictions

-    You have the right to request additional restrictions on the use or disclosure of your mental health information.  However, we do not have to agree to that request, and there are certain limits to any restriction.  Ask us if you would like to make a request for any restriction(s).

Get a list of those with whom we've shared information

-        You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why.

-        We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

-        You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

-        If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

-        We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

-        You can complain if you feel we have violated your rights by contacting us using the information on page 1.

-        You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

-        We will not retaliate against you for filing a complaint.

-        You may also file a complaint with the Colorado Department of Regulatory Agencies, Division of Professions and Occupations, Mental Health Section; 1560 Broadway, Suite 1350, Denver, Colorado, 80202, 303-894-2291; DORA_Mentalhealthboard@state.co.us. Please note that the Department of Regulatory Agencies may direct you to file your complaint with the U.S. Department of Health and Human Services Office for Civil Rights listed above and may not be able to take any action on your behalf.

USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

A use of PHI occurs within a covered entity (i.e., discussions among staff regarding treatment).  A disclosure of PHI occurs when Bailey et al. reveal PHI to an outside party (i.e., Bailey et al. provides another treatment provider with PHI, or shares PHI with a third party pursuant to a client's valid written authorization).

Bailey et al. may use and disclose PHI, without an individual's written authorization, for the following purposes:

Treatment: disclosing and using your PHI by those who are involved in your care for the purpose of providing, coordinating, or managing your health care treatment and related services. This includes consultation with clinical supervisors or other treatment team members and for coverage arrangements during your therapist's absence, and for sending appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you. Payment:  disclosing and using your PHI so that Bailey et al. can receive payment for the treatment services provided to you, such as: making a determination of eligibility or coverage for insurance benefits, processing claims with your insurance company, reviewing services provided to you to determine medical necessity, or undertaking utilization of review activities. Health Care Operations: disclosing and using your PHI to support Bailey et al.'s business operations which may include but not be limited to: quality assessment activities, licensing, audits, and other business activities.

Uses and disclosures for payment and health care operations purposes are subject to the minimum necessary requirement. This means that Bailey et al. may only use or disclose the minimum amount of PHI necessary for the purpose of the use or disclosure (i.e., for billing purposes Bailey et al. would not need to disclose a client's entire medical record in order to receive reimbursement. Bailey et al. would likely only need to include a service code and/or diagnosis etc.). Uses and disclosures for treatment purposes are not subject to the minimum necessary requirement.

Bailey et al. is required to promptly notify you of any breach that may have occurred and/or that may have compromised the privacy or security of your PHI.

Confidentiality of client records and substance abuse client records maintained are protected by federal law and regulations.  It is Bailey et al.'s policy that a client must complete an Authorization for Release of Protected Health Information it provides prior to disclosing health information to another individual and/or entity for any purpose, except for treatment, payment, or health care operations in accordance with this Notice of Privacy Policies. 

Absent the above referenced form, other than for treatment, payment, or health care operations purposes, Bailey et al. is prohibited from disclosing or using any PHI outside of or within the organization, including disclosing that the client is in treatment without written authorization, unless one of the following exceptions arises: 

1.      Responding to lawsuit and legal actions (Disclosure by a court order, in response to a complaint filed against Bailey et al., etc. This does not include a request by you or another party for your records).  

2.      Disclosure is made to medical personnel in a medical emergency or to qualified personnel for research, audit or program evaluation.

3.      Help with public health and safety issues (Client commits or threatens to commit a crime either at Bailey et al.'s office or against any person who works for Bailey et al.; A minor or elderly client reports having been abused or there is reasonable suspicion that abuse has or will take place; Client is planning to harm another person, including but not limited to the harm of a child or at-risk elder; Client is imminently dangerous to self or others).

4.      Address workers' compensation, law enforcement, and other government requests.

5.      Respond to organ and tissue donation requests.

6.      Business Associates: Bailey et al. may enter into contracts with business associates to provide billing, legal, auditing, and practice management services that are outside entities. In those situations, protected health information will be provided to those contractors as is needed to perform their contracted tasks.  Business associates are required to enter into an agreement maintaining the privacy of the protected health information released to them.

7.      In compliance with other state and/or federal laws and regulations.

The above exceptions are subject to several requirements under the Privacy Rule, including the minimum necessary requirement and applicable federal and state laws and regulations.  See 45 C.F.R. 164.512.  Before using or disclosing PHI for one of the above exceptions, Bailey et al.'s staff must consult its Privacy Officer (Jeff Bailey, LPC, 970-710-3336, group@mbabailey.com) to ensure compliance with the Privacy Rule.  Violation of these federal and state guidelines is a crime carrying both criminal and monetary penalties.  Suspected violations may be reported to appropriate authorities, as listed above in the "Client Rights" section, in accordance with federal and state regulations. Know that Bailey et al. will never market or sell your personal information without your permission.

SPECIAL AUTHORIZATIONS

Certain categories of information have extra protections by law, and thus require special written authorizations for disclosures.

 Psychotherapy Notes: Bailey et al. may keep and maintain "Psychotherapy Notes", which may include but are not limited to notes Bailey et al. makes about your conversation during a private, group, joint, or family counseling session, which is kept separately from the rest of your record. These notes are given a greater degree of protection than PHI. These are not considered part of your "client record." Bailey et al. will obtain a special authorization before releasing your Psychotherapy Notes.

HIV Information: Special legal protections apply to HIV/AIDS related information. Bailey et al. will obtain a special written authorization from you before releasing information related to HIV/AIDS.

Alcohol and Drug Use Information: Special legal protections apply to information related to alcohol and drug use and treatment. Bailey et al. will obtain a special written authorization from you before releasing information related to alcohol and/or drug use/treatment.

You may revoke all such authorizations to release information (PHI, Psychotherapy Notes, HIV information, and/or Alcohol and Drug Use Information) at any time, provided each revocation is in writing, signed by you, and signed by a witness. You may not revoke an authorization to the extent that (1) Bailey et al. has relied on that authorization; or (2) if the authorization was obtained as a condition of obtaining insurance coverage, the law provides the insurer the right to contest the claim under the policy.

As a covered entity under the Privacy and Security Rules, Bailey et al. is required to reasonably safeguard PHI from impermissible uses and disclosures.  Safeguards may include, but are not limited to the following:

1.      Not leaving test results unattended where third parties without a need to know can view them.

2.      Any PHI received as an employee, independent contractor, intern, or volunteer about a client or potential client, may not be used or disclosed for non-work purposes or with unauthorized individuals.  Bailey et al. may only use and disclose such PHI as described above.

3.      When speaking with a client about his or her PHI where third parties could possibly overhear, the conversation will be moved to a private area.  

4.      Seeking legal counsel in uncertain situations and/or incidences.

5.      Obtaining a Business Associates Agreement with those third-parties that have access to and/or store client information. Some of the functions of the practice may be provided by contracts with business associates.  For example, some of the billing, legal, auditing, and practice management services may be provided by contracting with outside entities to perform those services.

6.      Implementing FAX security measures

7.      Obtaining your consent prior to sending any PHI by unsecure electronic transmissions

8.      Providing information on my electronic record-keeping.

YOUR CHOICES:

For certain health information, you can tell Bailey et al. (verbal authorization) your choices about what it shares. If you have a clear preference for how Bailey et al. shares your information in the situations described below, talk to Bailey et al.. Tell Bailey et al. what you want it to do, and it will follow your instructions. Bailey et al. may request you sign a separate document if you authorize it to share certain PHI. You may revoke that authorization at anytime for future disclosure.

In these cases, you have both the right and choice to tell Bailey et al. to:

-        Share information with your family, close friends, or others involved in your care

-        Share information in a disaster relief situation

-        Include your information in a hospital directory

If you are not able to tell Bailey et al. your preference, for example if you are unconscious, Bailey et al. may go ahead and share your information if Bailey et al. believes it is in your best interest and for your care/treatment. Bailey et al. may also share your information when needed to lessen a serious and imminent threat to public health or safety.

In these cases we never share your information unless you give us written permission:

-        Marketing purposes

-        Sale of your information

-        Most sharing of psychotherapy notes

Changes to the Terms of this Notice

Bailey et al. can change the terms of this notice, and the changes will apply to all information Bailey et al. has about you. The new notice will be available upon request, in Bailey et al.'s office, and on its web site.

This notice is effective 23 SEPTEMBER 2020.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

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